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Terms of use

Terms of use

Terms of use

GENERAL CONDITIONS OF BUSINESS FOR COMMERCIAL/EXECUTIVE AIR TAXI TRANSPORTATION

1. GENERAL

All conveyance services provided by the air carrier are rendered subject to commercial air taxi transportation regulations.

2. IMPLEMENTATION OF FLIGHT

The air carrier undertakes to implement flight contracts according to pertinent air traffic regulations. This obligation is not applicable if the contracted flight or parts of the contracted flight are not in accordance with legal and/or air traffic control regulations e.g. non-acceptance of entry application or if other safety factors e.g. weather, bomb threats etc. do not permit the flight or parts of the flight to be implemented. Should it come to pass that a flight can only be implemented partially only the actually performed part will be invoiced.

3. LANDINGS AT ALTERNATE AIRPORTS

Should the air carrier be forced to deviate from the originally contracted flight route due to weather or other reasons and be forced to land at another than the planned airport the air carrier will not assume responsibility for the costs incurred to transport the passengers to the original destination. The same applies to return flights. Should the requirement for such an alternate landing become obvious before take-off the carrier is obliged to inform the charter customer immediately. In such case the charter customer has the right to cancel the flight without any reciprocal charges for compensation.

4. PRICING AND PAYMENT

This price is subject to availability, Slots, Traffic Rights and Schedule.

Special Handling Fees, De-Icing Fees, PPR, VIP lounge, airport peak charges, airport extension fees and airport parking costs and all other Extra Costs are not included in the price.

All invoices by the air carrier are to be paid in full in advance before take-off, payment received on the Luxuria Adria Ltd. account.

5. CANCELLATION

The Customer can decide not to proceed with the contract, but he/she will need to pay the Carrier following costs:

  • 20% of the agreed price of transport - in case of cancellation of the ordered transport within 30 days to 15 days prior to the date of the ordered transport,
  • 30% of the agreed price of transport - in case of cancellation of the ordered transport within 15 days to 7 days before the date of the ordered transport,
  • 60% of the agreed price of transport - in case of cancellation of the ordered transport within 7 days to 1 day before the date of the ordered transport,
  • 100% of the agreed price of transport - in case of cancellation of the service is ordered within 24 hours before the start of the ordered transport

The above mentioned penalty will never be less than 2,000.00 euros or as individual contract drawn up and signed by both parties. All information is subject to change depending on the individual contract. The execution of the flight depends on obtaining permits takeoff and landing and parking of authorities Eurocontrol and destination airport, weather conditions and force majeure.

6. TECHNICAL FAILURE

Should the agreed aircraft type not be available due to technical or other reasons the air charter organizer is entitled to provide a substitute aircraft or to return complete paid amount or as individual contract drawn up and signed by both parties. However, the standard of the substitute aircraft should be equal to the originally stipulated aircraft. Substitute aircraft can be more or less expensive than paid amount, and in that case if client agrees to take substitute aircraft also agrees to surcharge amount or in other case will get difference back.

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